Terms and Conditions

Effective Date: October 9, 2025

Welcome to Divine Care Products LLC!

These Terms and Conditions outline the rules and regulations for using our website, www.divinecareproducts.online, and purchasing our products.

By accessing or using our site, you agree to these terms in full. If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is owned and operated by Divine Care Products LLC, located at 800 Nitro Marketplace, Cross Lanes, WV 25313, USA.

For questions or concerns, please contact us at info@divinecareproducts.online.

By accessing or purchasing from our site, you agree that you are at least 18 years old or have permission from a parent or guardian to use this website.

2. Intellectual Property

Content on this site—including text and product descriptions—is the property of Divine Care Products LLC and is protected by copyright and trademark laws.

You may not copy, reproduce, or use any materials without prior written consent.

3. Product Information & Availability

We strive to display accurate product descriptions, photos, and availability details. However, variations in color, texture, or appearance may occur due to screen settings and the handmade nature of our items.

All products are subject to availability, and we reserve the right to discontinue or modify items at any time without notice.

4. Payments & Pricing

We accept major credit and debit cards as well as payments processed through Stripe and other trusted third-party processors.

All prices are listed in U.S. dollars and are subject to change without notice.

You agree to provide accurate billing and shipping information when placing an order.

5. Shipping & Delivery

We currently ship within the United States only.

Premade items are typically shipped within 3–5 business days.
Custom or made-to-order items are shipped within 5–7 business days.

Please note that delays may occur if we are awaiting ingredients or materials necessary to complete your order. In such cases, we will notify you via email when possible.

Shipping times provided are estimates and may vary due to factors beyond our control (such as carrier delays, weather, or supply issues).

6. Returns, Refunds & Exchanges

Due to the handmade nature of our products, all sales are final.

However, if an item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will review and resolve the situation promptly, which may include a replacement or store credit.

7. Limitation of Liability

By using our products, you agree that Divine Care Products LLC shall not be held responsible for any injuries, losses, or damages—direct or indirect—that may result from product misuse, allergic reactions, or website errors.

Customers are encouraged to read ingredient lists carefully and test products before full use.

8. User Responsibilities

When using our website, you agree not to:

Engage in unlawful or fraudulent activities
Disrupt or attempt to interfere with the website’s functionality
Use the site for unauthorized commercial purposes

We reserve the right to terminate access to users who violate these terms.

9. Spiritual and Product Disclaimer

Our products—including manifestation items, candles, and spiritual tools—are designed to support personal and spiritual growth.

They are not intended to diagnose, treat, cure, or prevent any medical or psychological condition, nor should they replace professional advice.

Individual results vary based on belief, intention, and personal energy.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy (www.divinecareproducts.online/privacy-policy) to understand how we collect, use, and protect your information.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of West Virginia, United States.

Any disputes arising from or related to these terms shall be resolved in the state or federal courts located in West Virginia.

12. Updates to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes your acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📧 info@divinecareproducts.online

📍 Divine Care Products LLC

800 Nitro Marketplace, Cross Lanes, WV 25313

Effective Date: October 9, 2025

Thank you for visiting Divine Care Products LLC.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.divinecareproducts.online or make a purchase from our store.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

A. Personal Information

When you make a purchase, sign up for updates, or contact us, we may collect:

Name
Email address
Billing and shipping addresses
Phone number (if provided)
Payment details (processed securely through our third-party processor, not stored by us)

B. Non-Personal Information

We may automatically collect non-identifiable information such as:

Browser type and device information
Pages viewed and time spent on our site
IP address and general location

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer support responses
Improve our products and services
Send occasional promotional offers or updates (only if you opt in)
Detect and prevent fraud or unauthorized transactions

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

All online payments are securely processed through Stripe and other trusted third-party payment gateways.

We do not store your full credit or debit card information on our servers. These processors handle all transactions using industry-standard encryption and security protocols.

4. Cookies

Our website may use cookies (small data files) to improve your browsing experience, remember preferences, and track site usage.

You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.

5. Data Protection

We take your privacy seriously and implement appropriate technical and organizational measures to safeguard your data.

While no online platform is completely secure, we strive to protect your information against unauthorized access, disclosure, or misuse.

6. Sharing of Information

We may share your information with:

Service providers and partners who help us operate our website (e.g., shipping carriers, payment processors)
Law enforcement or authorities, if required by law or to protect our rights

These third parties are only given the information necessary to perform their services.

7. Email Communications

If you join our mailing list or place an order, you may receive occasional emails about promotions, updates, or special offers.

You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link at the bottom of any message.

8. Your Rights

Depending on your location, you may have rights to:

Access and review your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@divinecareproducts.online.

9. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from minors. If we become aware of such information, we will promptly delete it.

10. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing personal information.

11. Updates to This Policy

We may update this Privacy Policy occasionally. Any revisions will be posted on this page with an updated effective date.

Your continued use of our site after such updates means you accept the revised policy.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 info@divinecareproducts.online

📍 Divine Care Products LLC

800 Nitro Marketplace, Cross Lanes, WV 25313

🧾Refund Policy

Effective Date: October 9, 2025

Thank you for shopping with Divine Care Products LLC. Every item we create is handmade with care and intention. Because of the personal, handmade, and hygienic nature of our products, we have a final sale policy with limited exceptions outlined below.

1. All Sales Are Final

All purchases made through www.divinecareproducts.online are considered final sale.

We do not accept returns, exchanges, or cancellations once an order has been placed.

2. Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 7 days of delivery.

To help us resolve the issue quickly, email info@divinecareproducts.online with the following:

Your order number
Clear photos of the damaged or defective product
A brief description of the issue

Once verified, we will offer one of the following options at our discretion:

A replacement item, or
A store credit for the value of the damaged product

Please note that normal variations in color, shape, or scent may occur due to the handmade nature of our products and do not qualify as defects.

3. Incorrect or Missing Items

If you receive the wrong item or something is missing from your order, please contact us within 7 days of receipt. We’ll gladly correct the mistake at no additional cost to you.

4. Order Cancellations

Once an order is placed, it enters production or fulfillment quickly. For this reason, we are unable to cancel orders after they have been submitted.

5. Contact Us

If you have any questions or concerns regarding this policy, please reach out to us at:

📧 info@divinecareproducts.online

📍 Divine Care Products LLC

800 Nitro Marketplace, Cross Lanes, WV 25313

📦Shipping Policy

Effective Date: October 9, 2025

At Divine Care Products LLC, we take pride in ensuring your order is handled with care from creation to delivery. Please review our shipping policy before completing your purchase.

1. Shipping Locations

We currently ship within the United States only.

We do not offer international shipping at this time.

2. Processing Times

Premade items: Ship within 3–5 business days after payment is received.
Custom or made-to-order items: Ship within 5–7 business days, allowing time for product preparation and curing if applicable.

Please note that processing times do not include weekends or holidays.

3. Delays

We strive to fulfill all orders promptly, but delays may occur due to:

Supply chain issues or waiting for certain ingredients
Increased order volume during holidays or sales
Shipping carrier delays beyond our control

We appreciate your patience and understanding as we ensure your order meets our quality standards.

4. Shipping Confirmation & Tracking

Once your order is shipped, you will receive an email confirmation with tracking details.

If you do not receive tracking information within the expected timeframe, please contact us at info@divinecareproducts.online.

5. Shipping Rates

Shipping costs are calculated at checkout based on weight, size, and delivery location. Occasionally, free or discounted shipping promotions may be offered and will be clearly stated on our website.

6. Lost, Stolen, or Damaged Packages

Once an order has been shipped and marked as “delivered” by the carrier, Divine Care Products LLC is not responsible for lost, stolen, or mishandled packages.

If your package appears lost in transit, please reach out to the shipping carrier first. We will assist when possible, but final responsibility rests with the carrier.

7. Incorrect Addresses

Customers are responsible for providing the correct shipping address at checkout. We are not liable for delays or losses caused by inaccurate or incomplete information.

8. Contact Us

For shipping-related inquiries, please contact:

📧 info@divinecareproducts.online

📍 Divine Care Products LLC

800 Nitro Marketplace, Cross Lanes, WV 25313

Disclaimer Policy

Effective Date: October 9, 2025

Welcome to Divine Care Products LLC.

By visiting www.divinecareproducts.online or purchasing our products, you acknowledge and agree to the following disclaimers.

1. General Disclaimer

All content, products, and materials presented on this website are provided for informational, educational, and spiritual purposes only.

We make no guarantees, expressed or implied, regarding the results of using our products or following any recommendations shared through our website, emails, or social media channels.

2. Spiritual and Metaphysical Products

Our manifestation items, candles, bracelets, soaps, and related spiritual goods are intended to support personal growth, positive mindset, and energy alignment.

They are not substitutes for professional medical treatment, psychological therapy, financial advice, or legal counsel.

Results vary from person to person and are influenced by personal belief, intention, and action.

Divine Care Products LLC does not claim that any product will guarantee specific physical, emotional, or financial outcomes.

3. Health and Safety Disclaimer

Our products are made with natural and high-quality ingredients; however, please review all listed ingredients prior to use to avoid allergic reactions or sensitivities.

We recommend performing a small patch test before applying any product to your skin.

If irritation occurs, discontinue use immediately and consult a healthcare professional.

We are not responsible for adverse reactions caused by misuse or individual skin sensitivities.

4. No Medical or Therapeutic Claims

Information provided on this website or in product descriptions is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Statements made about our products have not been evaluated by the Food and Drug Administration (FDA).

5. External Links Disclaimer

Our website may contain links to external websites or third-party content.

We are not responsible for the accuracy, reliability, or practices of any linked sites. Accessing these links is at your own discretion.

6. Limitation of Liability

By purchasing and using our products, you agree that Divine Care Products LLC shall not be liable for any losses, injuries, or damages resulting from:

Product misuse or allergic reactions
Reliance on spiritual or metaphysical guidance
Website errors or omissions

Your use of this site and its products is entirely at your own risk.

7. Consent

By using our website, you consent to this Disclaimer Policy and agree to its terms.

8. Updates to This Disclaimer

We may revise this Disclaimer Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions regarding this Disclaimer, please contact us at:

📧 info@divinecareproducts.online

📍 Divine Care Products LLC

800 Nitro Marketplace, Cross Lanes, WV 25313